Custom Organization for Master ClosetExperience and Good Comments
Recommended by Costco, and my wife eagerly wanted to improve her closet at that time of period and we made the schedule with them. First time, the sales lady (Susan?) talked with me and I gathered their basic pricing and style info and report to my wife. After that Susan called my wife a couple of times and scheduled another time with my wife (she realized I'm not the decision maker...) Finally we agreed on the design (Closet only on one side of the wall with 5 units) and price around 2.5k. They give 10 percent back as Costco gift card.
The installation happened about 3 weeks. Only one Russian guy came and it took him about 4 hours (he estimated 2 hours...).
Overall, it looks OK, the quality is OK, not real wood, just compressed panels. It is a little bit pricy though. Bottom line, my wife think it is OK and it saved my time for shopping and installation if I do it on my own.
When Susan measure the closet, she noticed there was a box (security system control center) on the wall, but it caused a little bit of trouble on installation, it turns out she didn't put it into the design and we have to move the box upwards a bit to give some space.
The service provider was not hired.Experience and Good Comments
No show, so nothing goodNot-So-Good Comments
Got their flyer from Costco, thought it is a trustable vendor screened by Costco. Actually not....... Called them in early Aug to schedule an in home consultant, the earliest available date on weekend is in late Sep. We are not in a hurry, so that is fine. Got their schedule confirmation, waited until that day....... No 24 hour in advance phone call reminder is already a bad sign, and no one show up! Tried to call their office, no one pick up the phone call at weekend. Leave a message, no one call back. Doubt whether they are still in business. Do not want to bother with them again. Searched on Yelp and found California closet, got in home consultant available on the next following weekend, got everything installed in about a month. Happy with California Closet.
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