Closet Factory - Seattle

12326 Beverly Park Road Unit #118, Lynnwood, WA 98087
Contact Info
(425) 513-2700 (Work) (800) 838-7995 (Work2)
Email Address
Web Site

Service Area
Greater Seattle Area
Business Hours
Mon-Fri: 8am - 5pm
In Business Since
License No
Yes $12000
Yes $1000000

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by Jin F. (Company User | Ranking:Homeowner)
Last update on 12/15/2016  

Services Provided

Custom Organization for Master Closet

Experience and Good Comments

Recommended by Costco, and my wife eagerly wanted to improve her closet at that time of period and we made the schedule with them. First time, the sales lady (Susan?) talked with me and I gathered their basic pricing and style info and report to my wife. After that Susan called my wife a couple of times and scheduled another time with my wife (she realized I'm not the decision maker...) Finally we agreed on the design (Closet only on one side of the wall with 5 units) and price around 2.5k. They give 10 percent back as Costco gift card.

The installation happened about 3 weeks. Only one Russian guy came and it took him about 4 hours (he estimated 2 hours...).

Overall, it looks OK, the quality is OK, not real wood, just compressed panels. It is a little bit pricy though. Bottom line, my wife think it is OK and it saved my time for shopping and installation if I do it on my own.

Not-So-Good Comments

When Susan measure the closet, she noticed there was a box (security system control center) on the wall, but it caused a little bit of trouble on installation, it turns out she didn't put it into the design and we have to move the box upwards a bit to give some space.

Service Cost $ Log on to view it
Finished on:9/1/2016
Was Hired:Yes
Recommended: Yes
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by Jingyu Z. (Company User | Ranking:Homeowner 2)
Last update on 11/06/2016  

Services Provided

The service provider was not hired.

Experience and Good Comments

No show, so nothing good

Not-So-Good Comments

Got their flyer from Costco, thought it is a trustable vendor screened by Costco. Actually not....... Called them in early Aug to schedule an in home consultant, the earliest available date on weekend is in late Sep. We are not in a hurry, so that is fine. Got their schedule confirmation, waited until that day....... No 24 hour in advance phone call reminder is already a bad sign, and no one show up! Tried to call their office, no one pick up the phone call at weekend. Leave a message, no one call back. Doubt whether they are still in business. Do not want to bother with them again. Searched on Yelp and found California closet, got in home consultant available on the next following weekend, got everything installed in about a month. Happy with California Closet.

Finished on:9/25/2016
Was Hired:No
Recommended: No
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    Provided Services: Custom Storage Custom Closets Custom Home Offices Custom Entertainment Systems Custom Garages
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