Landscaping, a new patio installation, French drain installation, crushed rock and pebble paths, flower beds.Experience and Good Comments
We had a positive experience with this company. 3 more families of friends recommended them to us.
Sam Miller, the main landscape designer was our supervisor. He did a great job creating a nice landscape design for us, picked the plants/trees that would require least maintenance. He listened to all our concerns and addressed them right away.
Our backyard, side yard and front yard look amazing now!
retaining wall, drainage, garden bed amendment, paver patio installation, new sod, landscape lighting.Experience and Good Comments
No good experiences with the company to share.Not-So-Good Comments
In March of 2014, we hired Classic Nursery and Landscaping to help us create a functional and enjoyable outdoor space on our lot in West Seattle. We decided to hire Mr. Burke based on reviews that we found on multiple websites, and our personal meetings with him. Please allow us to share our experiences to caution any future potential customers of Classic Nursery and Landscaping.
From the very beginning, our project was plagued with blatant omissions, oversights, short-cuts and cover-ups. To this day, we, the client, are still trying to rectify the mistakes left behind by Mr Burke and his crew. We felt that there was a serious lack of communication and quality control, and discovered that Mr. Burke’s crew was extremely inexperienced, unqualified, improperly supervised and deceitful. It was an extremely frustrating experience and we are highly disappointed in this company. We understand that mistakes happen during construction, but to intentionally cover up mistake after mistake in hopes that the customer does not notice, that is not OK. It is dishonest.
We write this review not as disgruntled customers, but as honest consumers who wish to share our experience with this company. Even though our experience was extremely frustrating, stressful, and disappointing, we tried to maintain an optimistic and positive attitude throughout the process. We even sent Mr Burke the occasional email during the project, thanking his crew for what we thought was a job well done, only to be thoroughly disappointed when short-cuts and cover-ups would surface. The constant and continuous buffoonery of Mr. Burke and his staff actually became quite comical to witness. So we write this review to respectfully provide a warning to the kind reader and to look past the “excellent” customer service and the superficial front of Mr. Burke. If the kind reader is still considering to hire Mr. Burke and Classic Nursery and Landscaping as their landscaping architect/contractor, even after reading this review, we highly encourage you to explore other options.
French drain and overall landscapeExperience and Good Comments
Our experience with this contractor is not good at all.Not-So-Good Comments
We had a terrible experience with this contractor, especially the quality of the French drain. After the project is completed, we found that we still have some water drainage issue. We hired an independent survey company to assess the slope of the French drain. It turns out that part of the drain has negative slope. Also, the contractor didn't dig the trench deep enough. After filling adequate pebble stone and pipe, there are only 2-3'' soil for the lawn and in some part only 1" soil. As a result, the grasses above the French drain are not growing well. In summer, you can clearly see a dry grass belt going through our lawn. Since the contract refused to fix it, it will cost us more than $5000 to re-open the French drain and remove all the filing materials. There will be another $5000 to re-do it correctly! It is a nightmare.