Architecture and Design
Crawlspace and Attic
Designers & Decorators
Garage & Garage Doors
Heating, Cooling / HVAC
House Cleaning - Inside
Painting - Interior New
Remodeling - Inside
Windows & Doors
Handyman Services New
Others - Inside
Decks, Fences and Patios
House Cleaning - Outside
Landscape, Lawn & Yard New
Painting - Exterior
Remodeling - Outside
Roofing and Gutters New
Handyman Services New
Others - Outside
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For Service Provider: Aquasense
Service Category: Landscape, Lawn & Yard
Sprinkler winterizingExperience and Good Comments
Call them to do sprinkler winterizing. Made a appointment on Friday same week. One guy came and checked all the zones in front and back yard carefully before doing the winterizing. He also gave me a good suggestions about how to maintain the sprinkler system. Professional work.Not-So-Good Comments
For Service Provider: Cesar
Service Category: Handyman Services
[Private to CHIME Homeowners Group,Microsoft Homeowners]Not-So-Good Comments
[Private to CHIME Homeowners Group,Microsoft Homeowners]
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For Service Provider: Orca Insurance - Bill Lan
Service Category: Insurance Agents
Car, Home, Investment Property, Umbrella insurance agentExperience and Good Comments
I have been with a local major insurance company for 3 years for car+home+investment property+umbrella. It was very good price because I keep quoting with many agencies and companies directly to compare. I am only able to get a better price - a significant better price from Bill.
Bill has the silver bullet. He looks into multiple insurance vendors to look for the cheapest option for me. Unlike traditional insurance agent, he puts himself in the shoes of customer (me). Here is a typical conversation from him: your exciting insurance policy has this item which I don't believe you need because xxx, and you should add this item because this is especially important in Seattle. Yes, he puts my interests as first priority and carefully explain the things that only deep insurance insiders would know.
I enjoyed the experience with Bill very much and strongly recommend him.
For Service Provider: FirstChoice Roof Service
Service Category: Roofing and Gutters
[Private to Microsoft Homeowners,CHIME Homeowners Group]Not-So-Good Comments
[Private to Microsoft Homeowners,CHIME Homeowners Group]
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For Service Provider: Northwest Residential And Commercial Painting Co
Service Category: Painting - Interior
repaint recently painted interior walls with better paintExperience and Good Comments
TERRIBLE PAINT! WAY OVERPRICED
I remodeled my house a couple years ago. The paint on the interior walls was terrible. A flat paint, it marked at the slightest touch of anything and wiping made paint come off on the microfiber cloth. I couldn’t live with that paint. So I decided to get all of the interior walls repainted.
In my original email"I completely remodeled my rambler in 2016 and I hate the interior paint that was used. It goes with the modern style but it marks very easily. I want to explore getting the interior completely repainted with a more sturdy paint."
Travis's bid: $7,480 includes 4 man hours of baseboard touchups. 2 year warranty. Travis recommended this paint cloverdalepaint.com/
Bid 2: $4,975.00 including any repairs. 2 year warranty. The recommended paint is Benjamin Moore Ben Interior Eggshell
Bid 3: $3636.11 plus any drywall repair at $50/hr. 3 year warranty
I am very aesthetically oriented. During the walk-through with Travis to discuss the job requirements, I pointed out a few things that I wanted corrected with the new paint job. Travis said that his guys have very high standards and quality of work, and there would be no problem to correct them. As in, it went without saying that his guys would do a better job. In fact, Travis made several dismissive comments about the job that my contractor's painter had done. Travis said that if any of his guys had done that, he'd have made them redo the work until it met Travis's standards. Based only on what Travis was telling me, I came away with the belief that Travis's crew almost walked on water in their painting ability and quality standards.
When I pointed out to Travis that his price was a lot higher than the other two bids I received, his response was: "Regarding the price, I really don't concern myself with other competitors prices... What I do is look at the project and listen to the customer and then ascertain how long I believe it will take to give the customer what they want with the products they want. I know you have a great eye for detail, and I appreciate that. That also means that we will need to take the right amount of time to not only meet, but to exceed your expectations."
I decided to pay the MUCH higher price to get the high quality that I want--the ONLY reason I went with Travis. BIG MISTAKE! I spent A TON of money and got ZERO IMPROVEMENT on the original paint job. The paint that Travis strongly recommended as washable MARKS JUST AS EASILY as the original paint! Marks don't wash off with water, even slightly soapy water. I called manufacturer for help because Travis never gave me any. I have to use a TSP dilution to remove marks, then wipe that off with clean water. This is HORRIBLE paint! An example: first responders in black uniforms kneeling with backs against the wall left swaths of black coloration.
Travis's crew's attention to detail is not nearly as stellar as Travis thinks. They left things as finished, that definitely were not, some very obviously not. I had to point these out to the crew. Additionally, someone dripped on a closet door, and did not wipe it up, so it dried there. That door--which was not part of the job--had to be completely sprayed again, on the final of what were (too) many visits to my house to finish the job.
Travis overpromised and his crew underdelivered. The expectations that he set for me were inappropriately high. Travis also was not as involved as he told me that he would be. I was to communicate with him, and he would tell the crew. So I'd explain very clearly to Travis what had been done and what still needed to be done. That never got communicated to the crew.
I will never know Travis was as frustrated as I was at the end of the job because Travis stopped communicating with me. I NEVER GOT A WARRANTY, even after asking twice. I paid in full. In Travis's case, you don't get what you pay for.
For Service Provider: Eastlake Auto Glass
Service Category: Auto Services
Replaced windshield on F-150 (light truck)Experience and Good Comments
Called for a quote. Greg did not come up with a price immediately like other shops. Instead he did some shopping around and returned the call in 15 mins and told me different options to go (OEM vs non-OEM, etc.) and the price was the best among the ones I quoted.
They transferred the stickers from the original windshield. The new windshield looks good and no problem after 10 days of driving in the rain.
Quoted 1.5 hrs work. It actually took 2.3 hrs.
For Service Provider: Hua Teng (Dragon Home Service)
Service Category: Handyman Services
interior paintingExperience and Good Comments
Hired for an interior painting job. Guaranteed me professional service and on time finish for the high asking price during the initial walkthrough. However the painting job was done unprofessionally. This person did not know how to paint or use a ceiling brush; told me he deliberately left a white line between ceiling and wall on every wall, and and the lines are ugly uneven! Paint drips and splatters are found on window glasses, bathroom mirrors and expensive ceiling lights. More over the job was not completed on the agreed time but got delayed for 2 whole days. Avoid at any cost.Not-So-Good Comments
For Service Provider: A Fine Reflection
Roof cleaning and gutter cleaningExperience and Good Comments
I reached out to Eric over email and he quickly responded with an estimate which looks good to me. On that day he came on time and did the job really well. Besides cleaning the roof and the gutter he also cleaned my deck and front yard pavement which are fully covered by leaves. He is a really professional and nice guy and I would highly recommend him.Not-So-Good Comments
For Service Provider: Yi Home Inspection (David Yee)
Service Category: Home Inspectors & Appraisers
Inspection after mutual, and re-inspection before closingExperience and Good Comments
Very patient, detail-oriented and professional.
We are first-time house buyer, and knew very limited about many stuff, he went through every corner and explained to us details, answered all of our questions.
His inspection report is the best one we've ever seen, quite easy to understand and locate issues.
After the repairs we quested him return for the re-inspection. He also did a good job.
We definitely recommended to many of our friends.
He is too busy to make appointment:)
For Service Provider: Queen Bee Cleaning
Service Category: House Cleaning - Inside
Cleaning servicesExperience and Good Comments
outstanding service! made me want to whisper as I walked around our incredibly clean home!Not-So-Good Comments