patio door replacement

removed 30-year old wooden French patio door with vinyl slider. job was done very fast. however the screen doesn't lock due to mis-installation when I inspected it after the project. Had to work with the guy to fix it. If I hadn't inspected I would have to call them call. otherwise everything else is good.

None

remove 7 large trees

hired Swift Tree Care again this year. Did a great job.

None

The service provider was not hired.

They do not do work in the Sammamish area. Nothing good or bad.

None

lock change

Arrived early and performed a lock change within minutes. Excellent service. Overall great guy. Stress free service.

None

Roofing repair

Best roofing company! The whole Solomon team is friendly and professional and did an AMAZING job on our roof. They were able to point out aspects that needed to be replaced or fixed and gave us a great deal. I couldn't ask for a better experience and very satisfied with the end result! Many referrals to come. Thank you!

None

Sprinklers winterization

Always in a hurry, not draining sprinklers all the way.
If you miss her day (she never tells you the expected time or calls before) she will completely remove you from the year.

None

remove 4 large trees

Came to do an estimate before project start. Got the project done in two days. $2500 of the cost is for hauling away the tree (cheaper if left on site- which does not work for me). They also charged to prepare the permit application to city for you, which I didn't do. I prepared my own application which requires me to plant replacement tree later (I was asked to plant 11). If they file the application, they can file in a way that doesn't require you to plant replacements. the service includes grinding two stumps on the front yard to make the landscape look nice. the other two trees are on the side yard which I don't care, so no stump grinding purchased.

None

Moving household goods from Atlanta to Denver

Absolute worst experience of my life. New Leaf is a criminal organization stealing from movers. They took my money and hired a carrier that was banned by the DOT (contract breach) and held my belongings hostage for 2 months until I got the help of the Atlanta police to seize my belongings in storage and move them myself. New Leaf was rude, non responsive, and never took responsibility for hiring an illegal carrier. They still owe me $10k since we paid half of the move and they DIDN’T MOVE MY BELONGINGS.

Check Facebook. New Leaf had to take down their page because they had 1 star and so many complaints. Check the BBB and FMCSA/DOT complaints. This is the worst company in the world and needs to be shut down. Rebecca Reid (owner) should go back to jail where she belongs. Photo attached from FMCSA/DOT showing proof carrier hired by New Leaf being inactive/banned.

Everything is bad: communication, customer service, performance, ethics, illegal activities

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