We may store the information you submit to or through the Site, as well as information we collect in connection with your use of the Site.
We use the information to fulfill your requests, provide the Site's functionality, improve the Site's quality, personalize your experience, track usage of the Site, provide feedback to Service Providers that are listed on the Site, display relevant advertising, provide customer support, message you, back up our systems and allow for disaster recovery, enhance the security of the Site, and comply with legal obligations.
Among the information we collect, please note:
a. Account Information: If you create an account on HomeHomeYeah, we may store and use your full name, email address, zip code and other information you may provide with your account. By default your first name and last initial, as well as any photo you submit through the registration process, will be publicly displayed as part of your account profile. You can modify some of the information. If you feel that an unauthorized account has been created depicting you or your likeness, you can request its removal.
b. Public Content: The information that you post to the Site is intended for public consumption, including your reviews, photos, comments, and basic account profile. You can choose to make the information private to your homeowners groups or just to yourself.
c. Homeowners Group: You can join a homeowners group. People in the same group can see more information about each other like first name and last name initial.
d. Communications: When you sign up for an account, you are opting in to receive emails from HomeHomeYeah. You can manage your email preferences, but note that you cannot opt out of receiving certain administrative or legal notices from HomeHomeYeah.
e. Site Activity: We may store information about your use of the Site, such as your search activity, the pages you view, the date and time of your visit. We also may store information that your computer or mobile device provides to us in connection with your use of the Site, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
Information Sharing and Disclosure
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared.
Circumstance under which we may share your personal information:
To Provide Information to Service Providers. We may share your personal information with Service Providers registered with HomeHomeYeah that perform certain services on behalf of Users. Sharing this information with Service Providers allows them to provide an accurate Quote on the service you're requesting. The information we share is generally the information contained in the Service Request form, including the username (and first name of the User when we have it), the type of service needed, when and where the service should be performed, a description of the service needed, and any photographs pertaining to the Service Request. When you accept a price quote from a Service Provider, additional information will be shared, including personally identifiable information such as the your real name, phone number, email address, and street address of the job location.
To Provide Information to User. If you are a registered Service Provider, we may share your personal information with Users requesting services through HomeHomeYeah. Sharing this information with Users helps them to assess Service Provider quality and select the Service Provider to perform the service they need done. The information we share is generally the information in your Profile. In addition, we share the Quote you submitted on the Service Request and any additional information you choose to provide to the User such as appointment start times, private notes, and questions about the Service Request.
To Comply with Laws and Law Enforcement. HomeHomeYeah cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of HomeHomeYeah or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
Data Retention and Account Termination
The Site is intended for general audiences and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us here. If we become aware that a child under 18 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child's account.